How to Use Microsoft Teams for Hospitals?

The healthcare industry is one of the most dynamic and demanding in the world. Never before has healthcare been so accessible, affordable and advanced. The evolution of technology has allowed doctors to cure what used to be incurable diseases, improve patients’ quality of life and even prolong it. According to WHO, life expectancy increased  by 5 years between 2000 and 2015.

At the same time, there are many challenges that healthcare organizations need to overcome in order to continue improving their services and providing medical help to increasing number of patients. Today, we will see how Microsoft health solution can help hospitals achieve just that.

I would like to give a very special thanks to Guillaume Rossi – Customer Success Manager at Microsoft specializing in healthcare – for sharing valuable insights that encouraged publication of this article.

How Microsoft Teams can help hospitals address these challenges

Improving collaboration

We previously mentioned that partial digitalization of hospitals causes miscommunication and lack of coordination between different players. Adopting Microsoft Teams will help address this challenge.

Teams can easily be used from a mobile device or a tablet. Therefore, the medical staff can always stay in touch with their colleagues and update them on important matters at any moment. Moreover, hospital personnel will no longer need to use shadow IT. With Microsoft Teams they’ll be able to communicate through chats via private and group messages and make posts and announcements in different channels.

Existence of various channels in Microsoft Teams lets hospitals better structure different activities and better organize information storage.

Additionally, @mentions and smart notifications will make sure the right groups of employees will receive and see the message instantly. This will allow to discharge a patient in a timely manner and prepare a ward for a new one.

Eradicating manual data collection

In many institutions nurses still collect patients’ data manually. EHR software is too heavy for portable devices. Therefore, nurses need to do the job twice: first write all the information down during ward rounds, and then enter it in the system.

Microsoft Teams isn’t intended to replace EHR software. However, it can greatly facilitate the work in the hospital by integrating it into its environment. It can serve medical personnel for the use cases that are not applicable for EHR.

Microsoft Teams provides an easy way to input data from a tablet or a phone. By just taking small steps, such as inputting patient’s data in an Excel file in Teams from a mobile device, it will save nurses and doctors lots of time that can otherwise be used for spending time with patients.


Recently telemedicine has gain popularity due to Covid-19 outbreak. There’s an increasing demand for different types of telemedicine that could be held through Microsoft Teams.


Related: Microsoft Health Solution

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